Text Messages: If you check the text-message box when you book, Yeldell Family Cleaners will text you about your booking, including confirmations, reminders and scheduling updates, plus occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to book. See our SMS Terms and Privacy Policy.

Cancellation Policy: 25% of the service is due as a deposit to book your appointment. We at Yeldell Cleaners understand that schedules change and emergencies happen, and we strive to be as flexible as possible. However, any bookings canceled & not rescheduled by the client within 24 hours of the service appointment will lose their deposit or incur a $50 cancellation fee, whichever is greater. By booking with Yeldell Cleaners, you agree to this policy and authorize the fee to be charged to your payment method on file. Thank you for your understanding and cooperation.

Payment Terms: Payment is due in full upon completion of services unless otherwise agreed upon in writing with Yeldell Family Cleaners. Failure to make payment on the day of service will result in a late fee of $25 per day until payment is received. By booking with Yeldell Family Cleaners, you agree to these terms and acknowledge that all fees must be settled promptly.

Non-Circumvention: Service Providers are contracted through Yeldell Cleaners are under a non-circumvention, non-compete agreement. Whereas no service provider may solicit their services directly to any client and vice versa. Failure to do so will result in immediate termination of any working relationship of both the service provider and the client solicited. If a client is able to provide evidence of a provider attempting to solicit services in violation of this term, that client is entitled to $50 credit towards their next cleaning service with us. Please send any information to [email protected]